Frequently Asked Questions
For additional questions, click here.
Where can I buy Crystal Windows & Doors?
The Crystal® Portfolio™ of Windows & Doors is available through architects, builders, developers, and retail window dealers throughout the United States. Click on FIND A DEALER to determine who is your local Crystal® sales representative.
Why haven't I heard of Crystal Windows & Doors?
Crystal is a minority owned business, with high quality products, and investment in state-of-the-art manufacturing equipment. Our family owned company has limited budget for retail advertising, which can be extremely expensive. The Crystal brand advertising can however be seen in national and regional trade journals such as Builder Magazine, Architecture, Architect's Newspaper, ProSales, Remodeler, Replacement, Journal of Light Construction, Remodeling News, Oculus, US Glass, Window & Door Magazine, Multi-Family Executive, and can be seen online at SweetsConstruction.
Does Crystal have an Energy Star® Vinyl Portfolio of Windows & Door Products?
The Crystal® Energy Star® Vinyl Portfolio™ represents state-of-the-art energy management technology, combining Low E glass coatings, dual panes of glass separated by warm edge "intercept" glass spacers, and "homeowner safe" Argon gas. Crystal's high quality Energy Star® family of products helps your family save! This environmentally friendly product line keeps your home warmer in the winter, and cooler in the summer, dramatically reducing your energy consumption and reducing your monthly utility bills. Certain regions of the country offer tax incentives to homeowners that purchase Crystal® Energy Star® windows and doors.
Where can I register to get tax credit for purchasing
Crystal® EnergyStar® Windows & Doors?
Discover how you can be eco-minded, and save both on your monthly
utility bills and via government sponsored tax incentives.
http://www.energystar.gov/index.cfm?fuseaction=rebate.rebate_locator
Why should I purchase or specify Crystal Windows & Doors?
Crystal Window & Door Systems is one of the fasted growing, minority
owned businesses in the New York Metropolitan area. Ranked in the
top 100 of window and door companies by Window & Door Magazine,
the company has invested in building a 215,000 sq.ft. state-of-the-art
manufacturing facility in Queens NY. Unlike many of today's larger
corporations, Crystal company tag line Building Relationships™
best exemplifies our dual commitment to building relationships both
in the business sector, and within our local communities. Crystal
is one of the largest employers in Queens, NY, and has been recognized
by state and local officials, for our enriching the local economy
via employment and philanthropic activities such as collegiate scholarships,
local sponsorships, and support of the arts. Crystal is one of the
few companies in the tri-state area that is (SCA) school construction
authority certified, (MBE) Minority Business Enterprise certified,
Energy Star® certified, and (AAMA) American Architectural Manufacturers
Association certified.
What type of warranty is offered by Crystal Window & Door Systems?
Crystal Windows & Doors is an certified, high quality manufacturer. Crystal meets stringent government guidelines to attain this certification status. This allows Crystal to promote with confidence, products that are supported by some of the best warrantees in the industry. These warrantees reflect our commitment to designing and manufacturing long lasting, beautiful, energy efficient windows and doors.
Click on the following links to view and/or print our warranty information.
Does Crystal offer standard builder sizes or custom made to order window & door sizes?
Crystal is capable of offering standard builder sizes, or custom made-to-order sizes. Options include Vinyl Windows & Doors, Energy Star® ™ Vinyl Windows & Doors, and Aluminum Windows & Doors. In addition to custom sizes, Crystal offers custom frame paint colors, two-tone [Inside/Outside] frame colors, architectural finishes and dynamic architectural arched shapes.
Does Crystal offer decorative internal or external window grids?
Crystal offers over five grid styles, with options including internal "between the glass" grids, or external applied grids. Grids add visual warmth and charm to windows, and enhance curb appeal for both residential and commercial architecture.
Does Crystal offer dramatic architectural shapes for entrances and great rooms?
Crystal works closely with developers of both residential communities, and commercial properties, to design and manufacture window solutions that create dramatic entrances, and enhance curb appeal. The most frequently requested architectural shapes we manufacture are arched palladian windows, transom windows, or eye brow windows. Architectural shapes can be paired up with rectangular windows, to create impressive configurations that enhance natural light illumination and provide dramatic views to the outdoors.
Does Crystal offer special colors and finishes to differentiate my home or architectural project?
Crystal Window and Door Systems offers a classic architectural palette of window and door frame colors, as well as custom color matching capabilities. The company's state-of-the-art manufacturing facility offers flexible manufacturing for custom powder coated paint colors, and a wide array of specialty anodized finishes. In addition to single color frame options, Crystal offers two-tone frame configurations, where exterior window frame matches architectural materials, and interior frame color coordinates with interior design themes.
Does Crystal offer integrated window shading systems for energy management?
Crystal's Series 8000 aluminum window line, and a select group of fiberglass doors are offered with "between – the-glass" mini-blind shading systems. The manually operated blind control system features an easy-to-slide, magnetic lever, to adjust openness factor and degree of solar protection. Crystal's integrated mini-blind system is ideal for providing privacy, or controlling heat build up from direct sunlight. Controlling heat build protects interior furnishings from the damaging effects of UV light, reduces loads on HVAC systems, and ultimately reduces energy bills. Crystals integrates shading systems are dust free, require no cleaning, and offer easy "one-touch" control.
How can I become a Crystal Dealer?
Crystal has simplified the application process for becoming an authorized Crystal dealer. Click on the Become a Dealer Link, and fill out the appropriate information. After clicking on send, your Dealer Application will be forwarded to Crystal automatically. You can expect a response back from Crystal within 5 business days.
